Contact information

Last Updated: September 11, 2026

We'd love to hear from you! Whether you have a question about our products, need help with an order, or just want to say hello, the Finkelune team is here to help.

Customer Service Hours

Our customer service team is available:

  • Monday to Friday: 9:00 AM – 6:00 PM (EST)

  • Saturday & Sunday: Closed

  • Holidays: Closed

We aim to respond to all inquiries within 24-48 hours during business days.

How to Reach Us

Email Us
For general inquiries, order issues, returns, or wholesale requests, please email us at:
📧 service@finkelune.com

We recommend including your order number in the subject line so we can assist you faster.

Business Inquiries
For partnership opportunities, wholesale orders, or press inquiries, please contact:
📧 service@finkelune.com

Website
🌐 finkelune.com

Frequently Asked Questions

Before reaching out, you may find the answer you're looking for in our policy pages:

  • Shipping & Delivery: Check our [Shipping Policy] for delivery times and rates.

  • Returns & Refunds: Check our [Return & Refund Policy] for information on returns.

  • Privacy & Security: Check our [Privacy Policy] for data protection details.

  • Terms of Service: Check our [Terms of Service] for our store terms.

Stay Connected

Follow us on social media for new product launches, promotions, and styling inspiration:

  • Instagram: [@finkelune]

  • Facebook: [@finkelune]

  • Pinterest: [@finkelune]

(Note: Please replace the social media handles above with your actual account names, or remove this section if you don't have social media accounts yet.)

Contact Form

If you prefer, you can also fill out the contact form below and our team will get back to you as soon as possible. Please provide as much detail as possible so we can assist you efficiently.

  • Name: [Your Name]

  • Email: [Your Email Address]

  • Order Number (Optional): [Your Order Number]

  • Subject: [Brief Description of Your Inquiry]

  • Message: [Please provide details about your question or issue]

Thank you for choosing Finkelune. We appreciate your business and look forward to helping you!